Because our products are digital in nature, purchases are non-refundable once a license key, account, or service has been delivered to the customer.

Refund requests will be reviewed and approved only in the following situations:

• The provided key or service does not function as intended
• The delivered product does not match the description on our website
• An accidental duplicate charge occurred during checkout

Refunds will not be granted under these circumstances:

• The wrong product was purchased
• The customer decides they no longer need the product
• The product has been accessed, used, or activated
• Problems arising from third-party platforms or services that are outside our responsibility

Customers who believe they qualify for a refund must contact our support team within 24 to 48 hours from the time of purchase, along with their order information, so the request can be properly reviewed.